Immigration Procedures

What is the new reservation system for receiving the results of residency-related applications?

2025.12.03

It is an online reservation system provided by the Immigration Services Agency of Japan to ease congestion at the service counters. Through this service, you can book in advance the date and time of your visit to the counter when receiving the results of applications related to your status of residence or completing related procedures. The system has been in operation since March 2025 (Reiwa 7).

table of contents

Main procedures covered
Points to note
Summary

Main procedures covered

The main procedures you can book through this system are as follows:

1．Issuance of residence cards (pickup by appointment)

Receiving a residence card issued following the approval of an application such as change or extension of status of residence, or permission for permanent residence.

2.Issuance of Certificates of Eligibility

Receiving a Certificate of Eligibility used to invite someone from overseas.

3．Issuance of visa stamps (endorsements in passports)

Procedures to have a visa stamped in your passport after your application has been approved, etc.

How to use the system

Access the reservation website
- Accessible only from within Japan.
- Supports multiple languages (Japanese, English, Chinese, etc.).
Register your email address
- Click the link sent to your email to access the site.
Enter basic information
- Residence card number of the person making the reservation
- Applicant’s name, application receipt number, etc.
- You can also make a reservation for multiple people (up to 5 persons).
Select the date, time, and location
- A calendar shows available reservation dates for the next 30 business days.
- Select your preferred office (regional bureau, main office, etc.) and the desired date and time

Confirmation and completion of reservation

After checking the details, submit the form → A reservation notice will be sent to your registered email address.

Cancellation / changes

You can cancel or change your reservation until 11:59 p.m. on the day before your visit.

On the day of your visit

Bring the reservation email screen or a printed copy.
At regional bureaus and the main office, line up in the “Reservation Lane” (there are signs).

Cancellation deadline for reservations: Until 11:59 p.m. on the day before your visit.
If someone else collects the documents on your behalf (proxy): A letter of authorization and identification documents are required.
Preferred dates and times may be crowded: We recommend making your reservation as early as possible.
This system is only for reservations: You still need to submit your application itself separately, either online or at the counter.

Summary

Who can use it: Holders of residence cards, registered proxies/intermediaries, etc.
Main procedures covered: Issuance of results for procedures such as change/extension/acquisition (by birth) of status of residence, permanent residence, permission for activities outside your status, and issuance of certificates of employment qualification, etc.
How it works:

Access the reservation site → authenticate via email → enter your residence card number → select the procedure, office and date/time → visit the office.
On the day of your visit:

Show the reservation email screen or a printed copy and proceed to the “Reservation Lane.”

Reference: https://www.moj.go.jp/isa/applications/status/koufu_yoyaku_00002.html

We are Yanagi group, which have offices in Osaka (Abeno and Tennoji), and our affiliated offices in Tokyo (Shibuya and Ebisu) are also available for an on-site consultation. We have handled many applications for permanent residence permits, naturalization permits, work visas, college student visas, management visas, etc., as well as visa renewal procedures related to the status of residence with the Immigration Bureau (Immigration Bureau) as a one-stop service. Our experienced administrative scriveners are also available to help you with any problems you may have.

We also have staff members who can speak each of the native languages and can assist you in obtaining a visa.

※If you wish to be consulted in Nepali or Bengali, please inform us in advance via our website or social media, and the translator will contact you ahead of time.

Please feel free to contact us if you have any questions about your status of residence or visa, even if they are trivial.

Toll free number: 0120-138-552

For English speaker: 080-9346-2991

Editor of this article

Ryota Yanagimoto: Administrative Scrivener/Judicial Scrivener

Administrative scrivener corporation Yanagi group representative employee.
At the age of 24, he passed the national examinations for judicial scrivener, administrative scrivener, and wage service manager at the same time.
While working as a full-time lecturer at a major prep school, he independently opened a legal office related to judicial scriveners and administrative scriveners,
and he has experience as a judicial scrivener and an administrative scrivener for more than 15 years so far.

He has been actively contributing to various industries such as publicly listed companies, real estate companies, financial institutions, elderly care services, and professional organizations by conducting seminars, lectures, and talks.
And now he has a record of over 60 presentations so far.

Furthermore, as the president of a Japanese language school announced by the Ministry of Justice and Acts, and an advisor to a real estate company (capable of handling foreign clients),
he has been involved in various aspects of industries related to foreigners.

It is recommended to consult with experts when it comes to visas, naturalization, and residency matters.

Our office has specialized experts in visa and naturalization applications who are available to assist with free consultations (limited to the first session) and inquiries related to various visa applications and naturalization applications.
Additionally, we have foreign staff proficient in English, Chinese, and Korean languages with specialized knowledge, and they are present to provide support. They can accommodate consultations and inquiries in each language. Feel free to use our free consultation and inquiry services from here.

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